Gerosa, Marco Aurélio, et al. "Analyzing discourse structure to coordinate educational forums." Intelligent Tutoring Systems: 7th International Conference, ITS 2004, Maceió, Alagoas, Brazil, August 30-September 3, 2004. Proceedings 7. Springer Berlin Heidelberg, 2004.

This paper explores how teachers use discourse structure elements such as message chaining, date, and categorization to manage educational forums in the AulaNet environment. These aspects can be computationally analyzed, allowing for effective forum management without needing to review each message's content. The approach has potential applications for forums in other educational settings.