Jijkoun, Valentin, et al. "Mining user experiences from online forums: an exploration." Proceedings of the NAACL HLT 2010 Workshop on Computational Linguistics in a World of Social Media. 2010.

This paper introduces the concept of experience mining, aimed at gaining insights from user-generated content on platforms like blogs and forums to understand criteria for judging or rating products. By focusing on user reports of experiences with products, the paper defines the task, outlines manual annotation guidelines, and explores linguistic features useful for developing automatic experience mining systems.