This article explores the use of computer-based online forums in higher education, focusing on their role in enhancing both student learning and teacher instruction. It reviews the benefits and challenges of online forums, discussing issues such as integration, maximizing learning, and the roles of instructors and administrators. The article highlights several studies from different countries and provides recommendations for effectively using forums in education. It argues for collaborative efforts among administrators, faculty, and staff to foster interactive learning communities and improve educational outcomes through technology.