This article explores the methods used to analyze the content and outcomes of computer-mediated communication (CMC) technologies, particularly online discussion forums, which are integral to many web-based courses. These forums aim to foster critical thinking, problem-solving, and knowledge construction. Despite their importance, traditional assessment methods have been limited to quantitative measures like frequency counts. The article reviews both quantitative and qualitative research paradigms for semantic analysis of asynchronous CMC forums, detailing each method's research approach, example studies, and the types of questions they address. The comparison of methods in terms of validity and reliability aims to help researchers and instructors select appropriate analysis techniques for CMC forums.
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Marra, Rose. "A review of research methods for assessing content of computer-mediated discussion forums." Journal of Interactive Learning Research 17.3 (2006): 243-267.
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