Chen, Vivian Hsueh-Hua, and Henry Been-Lirn Duh. "Investigating user experience of online communities: The influence of community type." 2009 International Conference on Computational Science and Engineering. Vol. 4. IEEE, 2009.

This research examines the varying needs and experiences of users across different types of online communities, aiming to provide a comprehensive understanding of what influences user participation. Through twenty-four in-depth interviews, the study identifies critical factors that affect how users engage with online communities, considering both the nature of the community and the individual goals of its members.