Chi's (2008) paper, "The Social Web: Research and Opportunities," provides an overview of the social web and discusses some of the research challenges and opportunities in this field. The author suggests that the social web has the potential to transform the way we communicate, collaborate, and share information. The paper highlights some of the key research questions in this area, such as how to design social systems that are effective and engaging, and how to measure the impact of social technologies on individuals and organizations.
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Chi, Ed H. (2008). "The Social Web: Research and Opportunities" (PDF). Computer. 41 (9): 88–91. doi:10.1109/MC.2008.401. ISSN 0018-9162. S2CID 28436905.
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