Kaiser, Carolin, Johannes Krockel, and Freimut Bodendorf. "Swarm intelligence for analyzing opinions in online communities." 2010 43rd Hawaii International Conference on System Sciences. IEEE, 2010.

The passage discusses how Web 2.0 platforms have revolutionized collaboration and opinion exchange within online communities, leading to the formation of self-organizing groups characterized by social swarming. It introduces a novel approach that combines text mining and swarm intelligence methods to identify and analyze the opinions of individuals within these swarms and understand the broader process of opinion formation. An example is provided to illustrate this concept.