Kiesler, Sara; Siegel, Jane; McGuire, Timothy W. (1984). "Social psychological aspects of computer-mediated communication". American Psychologist. 39 (10): 1123–1134. doi:10.1037/0003-066x.39.10.1123.

Kiesler et al. (1984) explored the social psychological aspects of computer-mediated communication (CMC) and the ways in which they affect the communication process. They highlighted the importance of considering the social context in which CMC takes place and the impact of the communication medium on the communication process.