In "Carving a Niche: ICT, Social Capital, and Trust in the Shift from Personal to Impersonal Trading" (2009), Molony examines the role of information and communication technologies (ICT) in transforming trading practices from personal to impersonal transactions. The author explores how ICTs influence social capital and trust in trading relationships, with a focus on mobile phone usage in Tanzania. The study reveals that ICTs can facilitate trust-building and strengthen social capital even in impersonal trading environments. Keywords: ICT, social capital, trust.
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Molony, T., 2009. Carving a Niche: ICT, Social Capital, and Trust in the Shift from Personal to Impersonal Trading, Information Technology for Development, Vol. 15 (4), pp. 283–301.
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