Jones et al. (2004) develop a theoretical model to understand information overload in online interaction spaces, exploring the message dynamics that contribute to this phenomenon. The study offers empirical insights into managing and mitigating information overload in digital environments. Keywords: information overload, online interaction spaces, message dynamics.
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ones, G. Ravid; Rafaeli, S. (2004). "Information Overload and the Message Dynamics of Online Interaction Spaces: A Theoretical Model and Empirical Exploration". Information Systems Research. 15 (2): 194–210. doi:10.1287/isre.1040.0023. S2CID 207227328.
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