An interview study with 32 Facebook group admins and users explores factors influencing online community formation, challenges faced by admins, and conflict resolution strategies. Admins establish rules, monitor activities, and foster a sense of sovereignty within groups, drawing from Benedict Anderson's "Imagined Communities." However, there's a tension between admins' perceived sovereignty and users' empowerment, highlighting the need for sustainable and collaborative tools in online communities.
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Sultana, Sharifa, et al. "Imagined Online Communities: Communionship, Sovereignty, and Inclusiveness in Facebook Groups." Proceedings of the ACM on Human-Computer Interaction 6.CSCW2 (2022): 1-29.
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- Chris Anderson
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