Wasko, Faraj, and Teigland (2004) examine the factors that contribute to collective action and knowledge contribution in electronic networks of practice. They identify that the presence of trust, reciprocity, and social capital are critical to the success of these networks.
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Wasko, M M, Faraj, S, & Teigland, Robin, Collective Action and Knowledge Contribution in Electronic Networks of Practice, Journal of the Association for Information Systems (JAIS) , Special Issue on Theory Development, 5, 11–12, 2004.
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