The text explores the impact of information and communication technologies on learning networks through studies of video-conferenced classrooms, group discussion spaces, and online communities. It proposes a framework for understanding how different e-learning venues support learning, emphasizing the role of environment design and participant interaction in shaping learning processes. The effectiveness of these settings varies based on their structure and the management of interactions, with some being better suited to meet the learning needs of knowledge workers.
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DeSanctis, Gerardine, et al. "Learning in online forums." European Management Journal 21.5 (2003): 565-577.
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