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  • Project Management

    Project management, task workflows, and tools

    7 articles in this category

    1. Mastering Follow-up in Online Community Management

      Successful project management in the online realm relies on embracing the necessity of follow-up, setting clear expectations, streamlining the process with tracking tools and meetings, allowing flexibility, and learning from project outcomes to enhance efficiency and overall success. Effective follow-up ensures that tasks are not just assigned but completed successfully.

    2. Six Sigma

      Six Sigma, a methodology focused on customer needs, process analysis, waste reduction, and systematic improvement, can be adapted and applied to online communities and forums.

    3. Matrix Management

      Matrix management is an organizational structure that combines elements of project-based and functional structures, allowing employees to report to both project and functional managers. 

    4. Knowledge Management (KM)

      Knowledge Management (KM) involves the identification, capture, organization, and sharing of knowledge within an organization to support effective leadership and decision-making. 

    5. Total Quality Management (TQM)

      Total Quality Management (TQM) is a structured approach to organizational management focused on improving the quality of products and services.

    6. Lean Management

      Lean management, often referred to as "Lean," is a management methodology focused on delivering customer value while minimizing waste in processes. It employs principles such as customer value identification, pull systems, value stream mapping, Total Quality Management (TQM), visual management, and Just-in-Time (JIT) to improve efficiency and reduce waste

    7. Implementation of Technology in Online Communities

      • Technology implementation in online communities requires a marketing-oriented approach, emphasizing user involvement in alignment between technology and user requirements.
      • Engaging users during the design phase enhances satisfaction, but the extent and nature of involvement must align with each organization's context.
      • Implementation managers should balance promotion and realism to avoid inflated expectations and subsequent disillusionment.
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