CMX Dictionary

People remember uncompleted or interrupted tasks better than completed ones, due to the psychological tension of incompleteness.

A situation where an attempted solution to a problem actually worsens the problem due to unintended negative consequences.

Tendency to be attracted to and frequently switch to new and seemingly better technologies or platforms, often neglecting the established and functional systems they already have in place.

A forum webmaster is responsible for maintaining and managing the technical and administrative aspects of an online forum

Web hosting is a service that allows individuals and organizations to make their website accessible on the internet by storing it on a server.

UX testing involves evaluating a product or service (such as a website) by testing it with real users to identify usability issues and improve the overall user experience.

User registration is the process through which new users provide necessary information to create personal accounts on a digital platform.

A user profile is a collection of personal data and preferences associated with a specific user on a digital platform, used to personalize experiences and manage access.

User permissions define what actions a user can or cannot perform on a digital platform, ensuring appropriate access and security levels.

This is a short, one sentence description or executive summary of the term

A URL (Uniform Resource Locator) is the address used to access websites and content on the internet.

An upvote is a voting tool used on various platforms to show approval or support for content.

Operational Transparency is the concept that customers appreciate and value a product or service more when they can see and understand the processes involved in its creation or delivery.

The Cashless Effect is a spending behavior where people are more likely to spend or pay more when using cards or digital payments over cash.

The Halo Effect is a cognitive bias where one positive characteristic of a person, product, or brand significantly influences people to have a favorable overall impression of them.

The Gruen Effect refers to the phenomenon where an intentionally overwhelming and sensory-rich shopping environment causes consumers to make impulsive purchases.

The Authority Principle suggests that individuals are more likely to be persuaded or influenced by figures or entities perceived as authoritative or expert in a particular domain.

The Anchoring Effect is the cognitive bias where individuals heavily rely on the first piece of information they encounter (the "anchor") when making decisions.

Salience Bias refers to the tendency of individuals to focus on the most noticeable or important aspects of an experience, often overshadowing other relevant yet less prominent information.

Breakdown of the 70/20/10 learning model

The goal gradient hypothesis suggests that individuals are motivated to increase their effort as they approach a goal, which is employed in gamification elements like progress bars, badges, and profile completion percentages to enhance user engagement and task completion.

The Psychology of Precommitment suggests that by committing to a goal in advance, individuals are less likely to procrastinate and more likely to achieve the intended outcome.

Online communities can fall into the trap of designing a Town Hall, where there's a lot of public conversation and talk, but no action. 

The concept of "1000 True Fans" suggests that creators can achieve sustainable success by nurturing a core audience of 1000 deeply invested followers rather than aiming for mainstream appeal.

Nudges are gentle pushes or reminders that guide people toward making better decisions or engaging in more constructive ways.