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  • CMX Dictionary

    The world's most definitive dictionary on online community management and strategy.
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    1. Natasha Macbryde and Sean Duffy

      Natasha MacBryde and Sean Duffy were two individuals involved in separate instances of online harassment which led to their tragic deaths, highlighting the detrimental effects of cyberbullying and the need for increased measures to address online abuse.

    2. Netiquette

      Aliases: internet etiquette

      Netiquette is a set of informal rules and guidelines that dictate how people should behave and communicate with each other online.

    3. Narrative Immersion

      Narrative immersion refers to a state of deep engagement in a story or narrative, where the individual becomes fully absorbed and emotionally invested in the experience.

    4. newcomers previous knowledge

      "Newcomers' previous knowledge" refers to the information and experience that individuals have prior to joining a particular community or group.

    5. newcomer selection

      Aliases: newcomer screening

      One of the five basic issues identified by Robert Kraut in his book Building Successful Online Communities is selecting members who are a good fit. 

    6. newcomer socialization

      Socialization is the process through which new members acquire the values, norms, and customs of a particular community.  This is one of the five basic issues facing online communities as identified by Robert E. Kraut in his book Building Successful Online Communities.

    7. newcomer barriers by Steinmacher

      Steinmacher et al. identified 15 barriers for contributors of open source software projects.

    8. Netnography

      Netnography is a research methodology that uses online data to study the behavior and culture of online communities.

    9. Nature of knowledge

      The nature of knowledge refers to the fundamental characteristics and understanding of what knowledge is, how it is acquired, and its relationship to truth and belief.

    10. Negative reinforcement

      Negative reinforcement is a behavioral concept where the removal or avoidance of an unpleasant stimulus following a behavior increases the likelihood of that behavior recurring in the future.

    11. Neighborhood and community organizing

      Neighborhood and community organizing refers to collective efforts by residents to address local issues, build social connections, and create positive change within their communities.

    12. Norms (in context of group dynamics)

      Norms, in the context of group dynamics, refer to the shared expectations, rules, or standards of behavior that guide and regulate the actions of individuals within a group.

    13. Non-price competition

      Non-price competition refers to the marketing strategies and efforts undertaken by businesses to differentiate their products or services from competitors based on factors other than price, such as quality, branding, customer service, or unique features.

    14. Nudging

      Aliases: nudge

      Nudges are gentle pushes or reminders that guide people toward making better decisions or engaging in more constructive ways.

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