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  • CMX Dictionary

    The world's most definitive dictionary on online community management and strategy.
    1. Abolishing operation

      "Abolishing operation" is a psychological term referring to the removal or absence of a specific condition or stimulus, which increases the likelihood of certain behaviors or reactions.

    2. Role-playing video games (RPG)

      Role-playing video games (RPGs) are a genre of video games in which players assume the roles of characters in a fictional setting and interact with other characters and the environment to complete quests and progress through the game.

    3. First-person shooters (FPS)

      First-person shooters (FPS) are a type of video game that places the player in the perspective of the character they control, typically featuring fast-paced combat and a variety of weapons to choose from.

    4. User-generated reviews

      User-generated reviews are feedback or evaluations of products, services, or experiences that are created and shared by consumers, providing insights and opinions from firsthand users.

    5. Self-discovery

      Self-discovery refers to the process of gaining a deeper understanding of oneself, including one's values, beliefs, strengths, and weaknesses, leading to personal growth and development.

    6. Political and social action

      Political and social action refers to collective efforts taken by individuals or groups to address societal issues, promote change, and advocate for specific causes.

    7. Schemas

      Schemas refer to mental frameworks or cognitive structures that organize and interpret information, guiding our perceptions, thoughts, and behaviors.

    8. In-group

      In-group refers to a social group or category to which an individual identifies and feels a sense of belonging, often leading to favoritism, loyalty, and positive perceptions towards fellow in-group members.

    9. Compliance

      Compliance refers to the act of conforming to a request or demand, often influenced by social norms, authority figures, or situational factors.

    10. White nationalism

      White nationalism is a political ideology that advocates for a racially homogenous society dominated by white people, often associated with beliefs of racial superiority.

    11. Bait and switch

      Bait and switch refers to a deceptive marketing tactic where a seller advertises a product or service at an attractive price or with enticing features, only to substitute it with a different, usually inferior, option upon customer engagement.

    12. Theory Z by William Ouchi

      Theory Z, proposed by William Ouchi, is a management theory that emphasizes employee involvement, long-term employment, and a focus on building strong relationships in the workplace.

    13. Barry Wellman globalization

      Barry Wellman's work on globalization highlights how the growth of communication technologies and social media has transformed the way we interact and form relationships across geographical and cultural boundaries.

    14. Gruen Effect

      Aliases: Target Effect

      The Gruen Effect refers to the phenomenon where an intentionally overwhelming and sensory-rich shopping environment causes consumers to make impulsive purchases.

    15. Web 3.0

      Web 3.0 refers to the next generation of the World Wide Web, where data is decentralized, and users have more control over their personal information and interactions with online platforms.

    16. Virtual worlds

      Virtual worlds are immersive digital environments that allow users to interact with each other and objects in a simulated 3D space.

    17. Virtual airlines (VAs)

      Virtual Airlines (VAs) are online communities that simulate the operations of a real-world airline, providing a virtual environment for aviation enthusiasts to experience the thrill of flying.

    18. character theory by Campbell

      Campbell et al. developed character theory based on tribal typologies with 3 types: the Big Man, the Sorcerer, the Trickster.  

    19. Salience Bias

      Aliases: salient bias

      Salience Bias refers to the tendency of individuals to focus on the most noticeable or important aspects of an experience, often overshadowing other relevant yet less prominent information.

    20. How to build effective online learning communities by Saurabh Tyagi

      In his article "How to build effective online learning communities," Saurabh Tyagi discusses the key factors for creating successful communities for online learning.

    21. Gemeinschaft

      Gemeinschaft refers to a sociological concept that represents a type of social relationship characterized by strong communal ties, shared values, and a sense of community.

    22. Community of inquiry

      A community of inquiry refers to a collaborative and interactive learning environment where individuals engage in meaningful dialogue, critical thinking, and knowledge construction.

    23. Toxicity

      Toxicity refers to behaviors or actions that create a harmful or negative environment for others, whether in person or online.

    24. Detachment

      Detachment is a problem of online communities when internet users separating themselves from emotional involvement.  

    25. Technical hurdles

      In a review of 20 studies of barriers for newcomers when contributing to open source sofware projects, Steinmacher identified technical hurdles as one of the 5 major  categories.  

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